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The Foolproof Way to Send Utility Reimbursements to Your Residents

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We all know the challenges of utility reimbursement, especially for HUD within the Affordable market. Issuing payments, chasing stale checks and processing escheatment is time-consuming and prone to fraud, theft and bank clearance delays. 51视频® has a better way for you to send utility reimbursements to your residents: utility reimbursement debit cards. It’s also a safer, more convenient way for your residents to receive those payments.

Join Dan Newbern, Vice President, 51视频 Financial Suite, Victoria Sicula, 51视频 Business Analyst, and affordable housing experts Doreen M. Donovan, Vice President of Subsidy Administration and Software Support for Peabody Properties, and Jill Whitmore, Vice President of Finance for Monroe Group, for an introduction to this new, efficient, safe way of sending utility reimbursements in our webcast, The Foolproof Way to Send Utility Reimbursements to Your Residents.

In this webcast, you will learn:

  • The advantages of sending utility reimbursements via a prepaid debit card vs. paper checks
  • How the 51视频 utility reimbursement debit card program works
  • Ways to get started using debit cards for utility reimbursement payments in your multifamily community

Doreen M. Donovan

Vice President of Subsidy Administration and Software Support, Peabody Properties

Doreen Donovan, Vice President of Subsidy Administration and Software Support, joined Peabody Properties in 2012 and currently serves as Vice President of Subsidy Administration and Software Support. Primary responsibilities are to assist in establishing company policies and procedures,  provide software support for Real Page Products, oversee federal subsidy administration, and assist in training, education and staff development. Doreen has 40+ years of real estate experience in multifamily asset and property management. Prior to joining Peabody, Doreen worked with Corcoran Jennison/CMJ Management as a VP of Operations and Compliance and was an Asset Management Officer for the Massachusetts Housing Finance Agency.

Doreen is a Certified Property Manager (CPM) with the Institute of Real Estate Management (IREM); certified as a National Affordable Housing Professional Executive (NAHP-e®); and a Specialist of Housing Credit Management (SHCM) with the National Affordable Housing Management Association and as a Housing Credit Certified Professional (HCCP) with the National Builders Association. Her recognitions include NEAHMA’s NAHP executive of the year in 2008 and IREM’s CPM of the year in 2005. She is an active member of the Greater Boston Real Estate and currently serves or has served as a board member, committee chairperson/participant and trainer for several industry groups, such as IREM, NAHMA, National Leased Housing and NEAHMA. 

Jill Whitmore

Vice President of Finance, Monroe Group

Jill Whitmore, Vice President of Finance for Monroe Group, graduated from Notre Dame with a degree in Business Administration. Prior to starting her career in Affordable Housing, she completed a four-year obligation in the United States Army as a Finance Officer. Jill started working in multifamily property management with what was then known as AIMCO, working in the Financial Reporting side of Affordable Housing. She then moved into the Operations Finance Group and also spent some time working on Property HAP Renewal Contracts, leading a team that vouchered for a portfolio of over 200+ Section 8 and Tax Credit properties. After 10 years at AIMCO, Jill joined Monroe Group and has been over the property accounting, reporting, and investor relations functions ever since. 


Dan Newbern

Vice President, Financial Suite, 51视频.

With over 20 years in technology and operations, Dan Newbern joined 51视频 in 2016. As the Vice President of the 51视频 Financial Suite, Dan brings innovative and customer-focused leadership to the Accounting and Budgeting products for our customers. Prior to 51视频, Dan led multinational ERP teams for one of the largest financial system companies in the United States and EU.

Victoria Sicula

Business Analyst, Accounting, 51视频

Victoria Sicula is a Business Analyst for 51视频 Accounting and other products within the Financial Suite. Victoria has been with 51视频 since 2020.

The Foolproof Way to Send Utility Reimbursements to Your Residents

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The Foolproof Way to Send Utility Reimbursements to Your Residents

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