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Resident Resource Center

Renter Relief Resources

Resources to prepare apartment residents for the unexpected, as well as coping during and after a disaster or tragedy.

Rent & Utility Relief

The Emergency Rental Assistance program makes funds available to assist households unable to pay rent and utilities. The funds are provided to state, US territories, local governments, and Tribal grant recipients to assist eligible households through rental assistance programs.

To make it easier to find information on applying for funds that may be available, refer to the list below of almost 700 program recipients. Select the state you live in for programs in your area.

Search Rent Relief By State

Additional Resources

  • National Emergency Rental Assistance Program from the
  • Search for by Zip Code

Utility Billing (Electricity, Water, Gas)

Contact your apartment leasing of铿乧e to 铿乶d out if they offer utility billing services with automatic or online payment options. Simply log in to your respective portal and 铿乶d the payments option to get set up.

Federal Housing and Public Utilities Bene铿乼s

To see the bene铿乼s you might be eligible for, visit


Rent Payments

Online payment options have become essential for residents in recent years. These options can help ease the stress of getting your rent payment in on time if a disaster-related event occurs. Secure and convenient options may be available through your property.

If you currently pay rent through your property resident portal 鈥 please log in to make a payment. From there you will be able to set up a payment account, make a single payment or set up recurring/scheduled payments.

If you need an alternate payment option or assistance in setting up online payments, please reach out to your property manager directly.

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Public Emergency Agencies

  • (Federal Emergency Management Agency)
  • by City, State, or Zip Code
  • (Find the bene铿乼s you may be eligible for.)

Private Social Service Agencies

  • : 1-800-RED CROSS (1-800-733-2767)
  • : 1-800-725-2769
  • : 1-800-919-9338

Disaster Preparedness Resources

As a renter, it is best to be prepared for any situation, which means planning carefully and knowing what to expect. All apartment residents should plan for every contingency, from emergencies to severe weather to natural disasters.

Guidelines and Emergency Preparedness

For tips, visit FEMA鈥檚 Ready Campaign, which has tips for all kinds of severe weather and emergencies including pandemic, winter weather, power outages, water and more.


Utility Conservation

When a disaster strikes that impacts access to water or electricity, we are quickly reminded how reliant we are on our utilities. Conservation is not just a good idea to manage our limited resources, but it can save you money on your monthly utility bill. Even small, everyday efforts to conserve can add up to big savings.

Get Facts and Tips


Hurricane Safety

For tips from the NOAA鈥檚 National Hurricane Center, go to


Resident Emergency Supply Kit

For suggestions on what you need during an emergency, go to

Coronavirus (COVID-19) Update
For up-to-date information, visit the 51视频 COVID-19 Resource Center .